Terms and Conditions

Welcome to The Verdant Glade!

These terms and conditions outline the rules and regulations for the use of The Verdant Glade's Website, located at https://www.theverdantglade.com.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use The Verdant Glade if you do not agree to take all of the terms and conditions stated on this page.

Cookies:

The website uses cookies to help personalize your online experience. By accessing The Verdant Glade, you agreed to use the required cookies.

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.

Terms of Use
Welcome to TheVerdantGlade.com (referred to as "the Website"). These Terms of Use govern your use of the Website. By accessing or using the Website, you agree to these Terms of Use.

1. Use of the Website
1.1 You must be at least 18 years old to use the Website.

1.2 You agree to use the Website only for lawful purposes and in a manner consistent with all applicable laws and regulations.

1.3 You agree not to use the Website in any way that may impair the performance, corrupt the content, or otherwise interfere with the functionality of the Website.

2. Intellectual Property
2.1 The content on the Website, including text, graphics, images, logos, and software, is the property of TheVerdantGlade.com or its licensors and is protected by copyright laws.

2.2 You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from the Website.

3. Privacy Policy
3.1 Your use of the Website is also governed by our Privacy Policy, which is incorporated by reference into these Terms of Use. Please review the Privacy Policy to understand our practices regarding the collection and use of your information.

4. Links to Third-Party Websites
4.1 The Website may contain links to third-party websites that are not owned or controlled by TheVerdantGlade.com. We are not responsible for the content or privacy practices of such websites.

4.2 The inclusion of any link does not imply endorsement by TheVerdantGlade.com. You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such website.

5. Disclaimer of Warranties
5.1 The Website is provided on an "as is" and "as available" basis, without any warranties of any kind, express or implied.

5.2 TheVerdantGlade.com does not warrant that the Website will be uninterrupted or error-free, that defects will be corrected, or that the Website or the servers that make it available are free of viruses or other harmful components.

6. Limitation of Liability
6.1 In no event shall TheVerdantGlade.com be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Website; (ii) any conduct or content of any third party on the Website; (iii) any content obtained from the Website; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

7. Governing Law
7.1 These Terms of Use shall be governed by and construed in accordance with the laws of the state of Washington, without regard to its conflict of law provisions.

8. Changes to Terms of Use
8.1 TheVerdantGlade.com reserves the right, at our sole discretion, to modify or replace these Terms of Use at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

9. Contact Us
9.1 If you have any questions about these Terms of Use, please contact us at info@theverdantglade.com.
By using the Website, you agree to these Terms of Use. If you do not agree to these Terms of Use, you must not use the Website.

A Return Policy with Heart from The Verdant Glade

At The Verdant Glade, we're a small, family-owned business pouring our passion into every product we offer. Unlike big box stores with deep pockets, we don't have investors to fall back on - it's just us, our creativity, and our wonderful customers like you. That's why we strive to provide a return policy that's fair, flexible, and most importantly, filled with care.
Non-Consumable Items
If you're not completely thrilled with a non-consumable item you purchased from us, we completely understand. You can return it within 15 days for a full refund. Just make sure the item is in its original, unworn/unused condition with all tags and packaging intact. Since we're a small team without the resources of larger retailers, we do ask that you cover the cost of return shipping. But we promise to refund the item price promptly once we receive it.
Consumable Items
We know it can be disappointing when something doesn't work out as expected. While we can't offer refunds on consumable products, we are always happy to provide guidance and make things right. Feel free to reach out if you need any assistance.
The Verdant Glade Promise
As a small family business, we pour our hearts into every interaction. Our goal is to not just sell you products, but to build lasting relationships with our customers. We're committed to providing you with an exceptional experience, from the moment you place your order to long after it arrives at your doorstep.

If you have any other questions about our policies, please don't hesitate to reach out. We're here for you every step of the way.

Happy Shopping!
The Verdant Glade Family